Table of Contents
Welcome to Time Palace. Your privacy is of utmost importance to us. This Privacy Policy outlines how Time Palace Co Ltd collects, uses, protects, and manages your personal data when you visit and purchase from our e-commerce website
General Information
This website is operated by Time Palace Co Ltd, a registered company in Mauritius.
Physical Address: Time Palace, Shop 201, Bagatelle Mall of Mauritius, Moka, 80832, Mauritius
Contact Email: info@timepalacemu.com
Contact Phone: (+230) 471 1600
Data We Collect and Why We Collect It
We collect personal information to process your orders and provide a seamless shopping experience. Since our website operates without customer user accounts (“Guest Checkout”), data is collected during the checkout and communication processes:
Customer & Billing Information:
When you place an order, we collect your name, billing address, shipping address, email address, and phone number. This information is strictly used to process your order, deliver your products, and handle invoicing.
Contact & Actions:
When you use our contact forms or click on our direct call/email buttons, we collect your email address and any information you provide to answer your inquiries.
Website Analytics:
We use WordPress’s native built-in analytics tool to monitor general website traffic (such as pages visited and browser types). This data is completely anonymized, processed locally by WordPress, and is never shared with external advertising agencies.
Payment Processing and Security
Your security is our absolute priority.
No Payment Data Stored:
Time Palace Co Ltd does not collect, view, or store any sensitive financial data, such as your credit card numbers, bank account details, or security codes.
Third-Party Processor:
All transaction details and payment processing are securely handled off-site by our certified payment gateway, Peach Payments. Your payment data is encrypted and encrypted directly through their highly secure and compliant systems.
Data Retention Period
In compliance with local accounting, tax, and legal requirements in Mauritius, your customer profile, order history, and billing data will be securely retained in our system for a duration of 10 years following your last purchase. After this period, your data will be permanently deleted or anonymized.
Data Sharing and Third Parties
We do not sell, trade, or rent your personal information to anyone. We only share necessary data with trusted third parties who help us run our store:
Delivery/Courier Services: To ship your physical products to your address.
Peach Payments: To process your transaction securely.
Website Host: Where our website data is safely stored.
Data Security
Our website uses Secure Socket Layer (SSL) encryption (HTTPS) to ensure that all data transferred between your browser and our servers remains private and integral.
Your Rights Regarding Your Data
Under applicable data protection laws, you retain full rights over your personal data. At any time, you may request to:
Access the data we hold about you.
Correct any inaccurate personal information.
Request the deletion of your personal data (subject to our 10-year legal retention obligations for invoicing).
To exercise any of these rights, please contact our team directly at info@timepalacemu.com.
Table of Contents
Welcome to Time Palace. Your privacy is of utmost importance to us. This Privacy Policy outlines how Time Palace Co Ltd collects, uses, protects, and manages your personal data when you visit and purchase from our e-commerce website
General Information
This website is operated by Time Palace Co Ltd, a registered company in Mauritius.
Physical Address: Time Palace, Shop 201, Bagatelle Mall of Mauritius, Moka, 80832, Mauritius
Contact Email: info@timepalacemu.com
Contact Phone: (+230) 471 1600
Data We Collect and Why We Collect It
We collect personal information to process your orders and provide a seamless shopping experience. Since our website operates without customer user accounts (“Guest Checkout”), data is collected during the checkout and communication processes:
Customer & Billing Information:
When you place an order, we collect your name, billing address, shipping address, email address, and phone number. This information is strictly used to process your order, deliver your products, and handle invoicing.
Contact & Actions:
When you use our contact forms or click on our direct call/email buttons, we collect your email address and any information you provide to answer your inquiries.
Website Analytics:
We use WordPress’s native built-in analytics tool to monitor general website traffic (such as pages visited and browser types). This data is completely anonymized, processed locally by WordPress, and is never shared with external advertising agencies.
Payment Processing and Security
Your security is our absolute priority.
No Payment Data Stored:
Time Palace Co Ltd does not collect, view, or store any sensitive financial data, such as your credit card numbers, bank account details, or security codes.
Third-Party Processor:
All transaction details and payment processing are securely handled off-site by our certified payment gateway, Peach Payments. Your payment data is encrypted and encrypted directly through their highly secure and compliant systems.
Data Retention Period
In compliance with local accounting, tax, and legal requirements in Mauritius, your customer profile, order history, and billing data will be securely retained in our system for a duration of 10 years following your last purchase. After this period, your data will be permanently deleted or anonymized.
Data Sharing and Third Parties
We do not sell, trade, or rent your personal information to anyone. We only share necessary data with trusted third parties who help us run our store:
Delivery/Courier Services: To ship your physical products to your address.
Peach Payments: To process your transaction securely.
Website Host: Where our website data is safely stored.
Data Security
Our website uses Secure Socket Layer (SSL) encryption (HTTPS) to ensure that all data transferred between your browser and our servers remains private and integral.
Your Rights Regarding Your Data
Under applicable data protection laws, you retain full rights over your personal data. At any time, you may request to:
Access the data we hold about you.
Correct any inaccurate personal information.
Request the deletion of your personal data (subject to our 10-year legal retention obligations for invoicing).
To exercise any of these rights, please contact our team directly at info@timepalacemu.com.
Table of Contents
Welcome to Time Palace. Your privacy is of utmost importance to us. This Privacy Policy outlines how Time Palace Co Ltd collects, uses, protects, and manages your personal data when you visit and purchase from our e-commerce website
General Information
This website is operated by Time Palace Co Ltd, a registered company in Mauritius.
Physical Address: Time Palace, Shop 201, Bagatelle Mall of Mauritius, Moka, 80832, Mauritius
Contact Email: info@timepalacemu.com
Contact Phone: (+230) 471 1600
Data We Collect and Why We Collect It
We collect personal information to process your orders and provide a seamless shopping experience. Since our website operates without customer user accounts (“Guest Checkout”), data is collected during the checkout and communication processes:
Customer & Billing Information:
When you place an order, we collect your name, billing address, shipping address, email address, and phone number. This information is strictly used to process your order, deliver your products, and handle invoicing.
Contact & Actions:
When you use our contact forms or click on our direct call/email buttons, we collect your email address and any information you provide to answer your inquiries.
Website Analytics:
We use WordPress’s native built-in analytics tool to monitor general website traffic (such as pages visited and browser types). This data is completely anonymized, processed locally by WordPress, and is never shared with external advertising agencies.
Payment Processing and Security
Your security is our absolute priority.
No Payment Data Stored:
Time Palace Co Ltd does not collect, view, or store any sensitive financial data, such as your credit card numbers, bank account details, or security codes.
Third-Party Processor:
All transaction details and payment processing are securely handled off-site by our certified payment gateway, Peach Payments. Your payment data is encrypted and encrypted directly through their highly secure and compliant systems.
Data Retention Period
In compliance with local accounting, tax, and legal requirements in Mauritius, your customer profile, order history, and billing data will be securely retained in our system for a duration of 10 years following your last purchase. After this period, your data will be permanently deleted or anonymized.
Data Sharing and Third Parties
We do not sell, trade, or rent your personal information to anyone. We only share necessary data with trusted third parties who help us run our store:
Delivery/Courier Services: To ship your physical products to your address.
Peach Payments: To process your transaction securely.
Website Host: Where our website data is safely stored.
Data Security
Our website uses Secure Socket Layer (SSL) encryption (HTTPS) to ensure that all data transferred between your browser and our servers remains private and integral.
Your Rights Regarding Your Data
Under applicable data protection laws, you retain full rights over your personal data. At any time, you may request to:
Access the data we hold about you.
Correct any inaccurate personal information.
Request the deletion of your personal data (subject to our 10-year legal retention obligations for invoicing).
To exercise any of these rights, please contact our team directly at info@timepalacemu.com.